Double-booked
Two people promised the same hour
Slots live in someone's diary, so availability is whatever the person answering the phone believes.
Appointment Booking
Every Slot Real, Every Customer Reminded
Book against actual availability rather than someone's diary, let the appointment remind the customer for you, and record why anything moved. No-shows stop being a cost you absorb.
- Real availability
- Automatic reminders
- No-shows measured
Availability, not guesswork
A taken slot is never offered twice.
Services sized properly
A survey and a demo do not take the same hour.
Reminders that run themselves
On booking, a day before, an hour before.
Moves leave a reason
Rescheduling is logged, not lost in a call.
An empty slot costs the same as a busy one.
Three gaps account for most of the time a booking team loses, and none of them is a demand problem.
Forgotten
The customer simply does not turn up
Nobody reminded them, an executive travelled anyway, and the slot is gone either way.
Untracked
It moved three times, nobody knows why
Rescheduling happens over calls, so the reason and the history disappear with the conversation.
Neome closes all three by making availability real, reminders automatic, and every change a recorded one.
Booking
Book against real availability, not a guess
An appointment is linked to the customer, carries the service being delivered and lands on an executive who is actually free. Status moves through scheduled, completed, cancelled or no-show, so the diary reflects what happened rather than what was planned.
- Customer-linked
- Service on the booking
- Status through to outcome
Services and slots
Each service takes the time it actually takes
A demo, a site survey and a service call are not the same length, so each service type carries its own duration and the team that handles it. The working day is divided into slots accordingly, and the holiday calendar closes days nobody should be booked into.
- Duration per service
- Role-based assignment
- Holiday calendar respected
Reminders
The appointment reminds the customer, so nobody has to
A confirmation goes out on booking, a reminder the day before and another an hour ahead. That sequence is the single biggest lever on no-shows, and it costs the team nothing because it happens without anyone remembering to do it.
- Confirmation on booking
- Day-before and hour-before
- Reschedule link included
Rescheduling
Moving an appointment leaves a reason behind
A reschedule records what it moved from, what it moved to and why. Both the customer and the executive are notified, and the change is logged against the booking, so a slot that has moved three times is visible as a pattern rather than a surprise.
- Reason recorded
- Both sides notified
- Full reschedule history
Reporting
See the diary, and what it is costing
Set a date range and every figure below it is bounded by those dates.
Today and upcoming
What is booked?
Every appointment for the day and the week ahead, by executive, with free slots visible so a caller can be answered immediately.
No-show analysis
Who is not turning up?
No-show rate over time and by service, so the pattern behind wasted journeys can be seen and addressed.
Executive load
Is the work spread?
Appointments per executive and booking trends across the week, so one person is not carrying the diary.
All the features, done right
Appointment sheet
Search, filter and page through bookings.
Customer-linked
The booking sits on the customer record.
Service types
Each with its own duration.
Time slots
The working day divided properly.
Holiday calendar
Closed days cannot be booked.
Assignment
To whoever is free and qualified.
Reminders
On booking, a day before, an hour before.
Rescheduling
With the reason and the history.
No-show tracking
Recorded as an outcome, not a gap.
Dashboards
Today, upcoming and no-show rate.
Role-based access
Book, reassign or administer.
Mobile apps
The diary in the field.
Before you move your diary across
The questions teams ask before the first appointment is booked in Neome.
What it costs
One price, and Appointment Booking is already in it
₹299/ user / month$9.99/ user / month
There is no separate charge for this module. The same per-user price covers Appointment Booking and the other 25+ modules, so adding a second or third one costs nothing extra.
- 15-day free trial
- No credit card to start
- Billed monthly · Minimum 5 users
Related Modules
CRM Software for Teams of 10 to 10,000
CRM for small, midsize, and large teams. Capture leads, assign next steps, convert to opportunities, and track pipeline on one dashboard. WhatsApp, chat, Excel, and web. Standard trial or Enterprise demo.
Learn moreLead Management Software for SMEs
Capture leads from every channel, score them against your own rules, chase them with dated reminders, and see which sources actually convert.
Learn moreField Visit & Sales Tracking App
Plan visits by territory, confirm them with a location-verified check-in, record the outcome on the spot, and see coverage against plan the same day.
Learn moreReady to implement this service?
Talk to our team and get a rollout plan aligned to your business process.