Buried
Enquiries get lost
A real order sits unread between forty messages of chatter.
WhatsApp Inquiry Management
Every WhatsApp Enquiry in One Place, Not Lost in the Chatter
Neome connects to the WhatsApp groups and chats you choose, tells a real enquiry apart from small talk, and lets you reply straight back into WhatsApp without opening the app.
- Keep your number
- Live in minutes
- Shared team inbox
AI inquiry detection
Every message is tagged Inquiry or General as it arrives.
One unified inbox
Every synced group and chat on one screen, one search bar.
Two-way reply
Answer from Neome; it lands on WhatsApp as normal.
You choose what syncs
All groups, selected ones, or none. Changeable anytime.
Somewhere in that group chat is a customer waiting for a reply
Small and medium businesses live inside WhatsApp: trade groups, supplier circles, customer chats. That's also where the chaos lives.
Unowned
No one is clearly on it
Anyone might reply, or nobody does, and you find out days later.
Forgotten
No record once it scrolls
No trail of what was asked, promised, or followed up.
Neome closes all three by reading the groups you choose, telling an enquiry apart from the chatter, and giving every one of them a status.
Setup
Keep the number your customers already message
Neome links to your existing WhatsApp the same way WhatsApp Web does. Scan once and you are connected, with no new number and no waiting on API approvals. Then choose exactly what it listens to: all your groups, hand-picked ones, or none, with one-to-one chats controlled separately.
- No new number
- Per-group control
- Change it anytime
AI
The difference between an order and small talk
Every incoming message is read and tagged automatically as an Inquiry or General chatter. Your team's queue only ever surfaces what actually needs a response, so a genuine customer question never hides behind two hundred members saying good morning.
- Tagged on arrival
- Inquiry or General
- Nothing to configure
Reply
Answer from Neome, arrive on WhatsApp
Send a reply from the unified inbox and it is delivered as an ordinary WhatsApp message from your business number. Nothing looks different to the customer, and your team never opens the app or passes a phone around to answer.
- From your business number
- One shared inbox
- Unlimited seats
Workflow
Every enquiry has a status, not just a timestamp
Move each one through New, In Progress and Closed so nothing quietly falls through. You can see what is still open at a glance, and the record survives long after the chat has scrolled past it.
- New → In Progress → Closed
- Open queue at a glance
- A record that persists
Reporting
What the inbox knows once it has been reading for a week
Set a date range and every figure below it is bounded by those dates.
Inquiry against general
How much of it is actually business?
The split the AI makes across every synced group, which is the first honest measure of how much of that chatter was ever worth reading.
Open queue by status
What is still unanswered?
New, In Progress and Closed across the whole inbox, so what is outstanding is a number rather than a scroll through five group chats.
Volume by group
Which groups are worth syncing?
Inquiries per synced group and chat, which shows where the real enquiries come from and which groups are only noise.
Demo
See how it works, then set it up yourself
A short walkthrough of Neome pulling enquiries out of WhatsApp group chatter and into one organised inbox, and two more covering the whole setup: connecting your number and switching on AI inquiry detection.
Demo
Watch on YouTubeTurn a WhatsApp message into a tracked inquiry in seconds.
Setup Guide
Watch on YouTubeConnect WhatsApp to Neome: step-by-step setup.
Setup Guide
Watch on YouTubeConnect OpenAI for AI-powered inquiry detection.
All the features, done right
Unified inbox
Every synced group and chat, one search bar.
AI detection
Inquiry or General, tagged on every message.
Listening controls
All groups, selected only, or none.
Two-way reply
Lands as a normal WhatsApp message.
Inquiry workflow
New, In Progress and Closed statuses.
Built for teams
A seat each, sharing one inbox.
Your own number
No new number, no API approval wait.
Mobile apps
Android and iOS, with the same inbox.
Scan to connect
Linked the way WhatsApp Web is.
One-to-one chats
Controlled apart from groups.
Searchable record
It survives the scroll.
Open queue
What is still unanswered, at a glance.
Try it
Point it at your own groups and see what it finds
Connect one WhatsApp number, pick a couple of groups, and see what is actually an enquiry within a day. Everything below is on from the first message.
- Unified inbox for every synced group and chat
- AI inquiry detection on every incoming message
- Full listening controls: all, selected, or no groups
- Two-way reply straight back into WhatsApp
- Inquiry workflow: New → In Progress → Closed
Before you connect a group
The questions teams ask before syncing their first WhatsApp group.
What it costs
One price, and WhatsApp Inquiry Management is already in it
₹299/ user / month$9.99/ user / month
There is no separate charge for this module. The same per-user price covers WhatsApp Inquiry Management and the other 25+ modules, so adding a second or third one costs nothing extra.
- 15-day free trial
- No credit card to start
- Billed monthly · Minimum 5 users
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