WhatsApp Inquiry Management

Every WhatsApp Inquiry, in One Place — Not Buried in Forty Group Chats

Neome connects to the WhatsApp groups and chats you choose, tells a real inquiry apart from small talk, and lets you reply straight back into WhatsApp — without opening the app.

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You didn't start a business to babysit group chats

Small and medium businesses live inside WhatsApp — trade groups, supplier circles, customer chats. That's also where the chaos lives.

01 · Buried

Inquiries get lost

A genuine order inquiry sits unread between forty messages of chatter in a 200-member trade group.

02 · Unowned

No one's clearly on it

Anyone on the team might reply — or no one does — and you find out a customer walked away days later.

03 · Forgotten

No record once it scrolls

Once a chat moves on, the inquiry is gone with it. No trail of what was asked, promised, or followed up.

Set it up once. Every inquiry finds you from then on.

01

Connect your WhatsApp

Neome links to your existing WhatsApp number the same way WhatsApp Web does — scan once, and you're connected. No new number, no waiting on API approvals.

02

Choose what Neome listens to

Sync all your groups, hand-pick specific ones, or none at all. Decide separately whether your one-to-one chats should sync too. Change your mind anytime from the admin panel.

03

Let AI sort the noise

Every incoming message is read and tagged automatically as an Inquiry or General chatter, so your team's queue only ever shows what actually needs a reply.

04

Reply from one screen

Answer from Neome, and it's delivered back on WhatsApp exactly as if you'd typed it there. The customer never knows you switched apps.

Built around how you already work in WhatsApp

Nothing to migrate your customers to. Neome sits behind the WhatsApp you already use.

Unified inbox

Every group and chat you choose to sync, in one screen with one search bar — instead of a dozen open threads.

AI inquiry detection

Every message is automatically tagged Inquiry or General, so a real customer question never hides behind group chatter.

Granular listening controls

Sync all groups, selected groups only, or none. Turn one-to-one listening on or off independently, per WhatsApp number.

Two-way reply

Send a reply from Neome and it arrives as a normal WhatsApp message from your business number — nothing looks different to the customer.

Inquiry workflow

Move each inquiry through New, In Progress and Closed so nothing quietly falls through — and you can see what's still open at a glance.

Built for teams

Add seats for every teammate who fields inquiries. One shared inbox, so anyone can pick up any conversation without switching phones.

One plan. Priced per person who actually replies.

Neome Plan

₹299/ user / month

Start with a 15-day free trial. No setup fee.

  • Unified inbox for every synced group and chat
  • AI inquiry detection on every incoming message
  • Full listening controls — all, selected, or no groups
  • Two-way reply straight back into WhatsApp
  • Inquiry workflow: New → In Progress → Closed
  • Unlimited team seats, billed monthly per active user

Try it with your own groups

Connect one WhatsApp number, pick a couple of groups, and see what's actually an inquiry within a day.

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Before you connect a group

Answers to the questions teams ask before syncing their first WhatsApp group.

Ready to implement this service?

Talk to our team and get a rollout plan aligned to your business process.