Unsearchable
The answer was given in a group chat
It was correct, four people saw it, and six months later somebody asks the same question because nothing in a chat can be found again.
Internal Community Forum
Answers People Can Find Again
Discussions organised by category and scoped by department, replies that stay attached to the question, moderation before or after a post appears, and participation you can read rather than guess at.
- Organised by topic
- Findable later
- Moderated, not policed
Asked once
The answer is there for the next person.
Lands in the right place
Categories, not one feed for everything.
Open and controlled
Different rules per category.
Reply time on record
The number that decides whether it lives.
Why the knowledge in your company keeps getting re-created
The knowledge exists. It is just kept somewhere that cannot give it back.
Undirected
Everything goes to everybody
Without categories, a production question and a canteen notice land in the same place, and people stop reading both.
Ungoverned
Nobody owns what gets posted
An open channel with no moderation drifts, and a closed one with no channel means the conversation just moves somewhere you cannot see.
Neome fixes all three with categories, threads that persist, and moderation you can tune per category.
Structure
Categories, so a question lands where it belongs
Discussions are organised into categories, and access can be set by department or team. That is the difference between a place people check and a feed they mute: a production question sits with production questions, and the announcements category is not competing with them.
- Category-based
- Department access
- Easy discovery
Discussion
Replies that stay attached to the question
Posts carry threaded conversations and comments, so the answer lives with the question rather than scrolling away from it. The value shows up in the second year, when somebody searches for a problem and finds the discussion that solved it the first time.
- Threaded conversations
- Comments and replies
- Searchable later
Moderation
Control that is not all or nothing
Posts can be routed for approval before they appear, flagged for review after they appear, or removed. Combined with category-level access, that lets an open improvement channel and a controlled announcements channel exist in the same place.
- Approval routing
- Flagging and review
- Post removal
Alongside learning
The same discussion, attached to a course
Because the forum and the learning platform share one employee record, a course carries its own channel. A question about a training step is asked against the course rather than in a general category, which keeps the answer with the material it belongs to.
- Per-course channels
- One employee record
- Answers stay with the material
Reporting
Whether it is a community or a noticeboard
Set a date range and every figure below it is bounded by those dates.
Participation
Who is actually taking part?
Active participants by department and category, which shows whether a channel has a community or just an audience.
Active discussions
What is being talked about?
Open threads ordered by activity, so the conversation that is running hot is visible before somebody escalates it.
Response time
Do questions get answered?
How long a question waits for its first reply, which is the number that decides whether people keep asking.
All the features, done right
Categories
Discussions by topic.
Department access
Open or scoped to a team.
Content discovery
Findable across departments.
Post creation
By anyone with access.
Threaded replies
Attached to the question.
Approval routing
Before a post appears.
Flagging
Raised by colleagues, reviewed.
Post removal
For moderators, on record.
Activity notifications
To the people in the thread.
Archiving
Closed without being deleted.
Engagement tracking
Participation you can see.
Mobile apps
Take part without a desk.
Before you open it to the company
The questions HR and internal communications teams ask before the first category goes live.
What it costs
One price, and Internal Community Forum is already in it
₹299/ user / month$9.99/ user / month
There is no separate charge for this module. The same per-user price covers Internal Community Forum and the other 25+ modules, so adding a second or third one costs nothing extra.
- 15-day free trial
- No credit card to start
- Billed monthly · Minimum 5 users
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