Key Capabilities Everything your team needs to manage workflows, visibility, and governance from one command center.
AMC Contract Management Create and manage service contracts with full lifecycle visibility.
Key Features Include:
Customer and asset-linked contract creation Contract terms, coverage, and exclusion tracking Renewal date alerts and expiry management Multi-site and multi-asset contract support Never miss a contract renewal or SLA commitment.
Preventive Visit Scheduling Plan and execute scheduled service visits systematically.
Key Features Include:
Contract-linked visit frequency configuration Technician assignment and scheduling Visit execution tracking Deliver proactive service that customers expect.
Corrective & Breakdown Service Manage unplanned service requests within AMC scope.
Key Features Include:
Breakdown ticket creation and priority setting SLA-driven response time tracking Respond to breakdowns with speed and accountability.
Role-Based Access & Governance Designed for structured service contract operations.
Key Features Include:
Service Managers — Manage contracts and SLAs Technicians — Execute and close service visits Organization Admin — Full system access Ensures accountability across service delivery and contracts.